Owners mourn spoiled food after firmware update bricks Samsung smart fridges
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A Samsung firmware update bricks Bespoke AI fridges, spoiling food ahead of a Korean holiday.
A firmware update on September 22 bricked Samsung's Bespoke AI refrigerators, primarily 2024-or-later four-door models in Korea. The update, issued via SmartThings, caused fridges to lose power, display errors, and stop cooling. Owners reported spoiled food during Chuseok. Samsung said the issue stemmed from internal testing and affected only Korea; it activated emergency service protocols, aiming for repairs by September 24. Hundreds of cases were filed.
What commenters are saying
Top commenters questioned the need for smart fridges, arguing basic refrigeration should not depend on complex, internet-connected software. One noted the irony of a fridge that cannot cool. A split emerged: some saw potential in features like internal cameras for grocery lists, while others dismissed them as gimmicks. A few stressed the need for modular design so core functions are independent of smart modules.